Privacy Policy

Data we collect

We collect personal data in the following ways:

• Contact form. When you submit an enquiry through our contact page, we collect your name, company name, work email address, service interest, budget range, and the project details you provide in the message field.
• Newsletter subscription. When you subscribe to our newsletter, we collect your email address.
• Usage data. We automatically collect information about how you interact with our website — pages viewed, time on page, referring URLs, device and browser type, and approximate location — through Google Analytics 4 (GA4).

How we use your data

We use the personal data we collect to:

• Respond to your project enquiries and schedule discovery calls
• Send a confirmation email when you submit the contact form
• Send newsletter updates to subscribers who opt in
• Understand how visitors use our website so we can improve content and navigation
• Maintain the security and proper functioning of our website
• Comply with legal obligations

Legal basis for processing (GDPR)

For visitors in the European Economic Area (EEA) and UK, we rely on the following legal bases under the General Data Protection Regulation (GDPR):

• Consent — for newsletter subscriptions and non-essential analytics cookies.
• Contractual necessity / pre-contractual steps — for processing contact form submissions to respond to your enquiry and prepare a proposal.
• Legitimate interests — for aggregated website analytics used to improve our services, and for maintaining site security.

Cookies & analytics

We use Google Analytics 4 to understand aggregate visitor behavior on our website. GA4 sets cookies (such as _ga and _ga_*) that collect usage data such as pages visited, session duration, and general geographic location. IP addresses are anonymized. We do not use advertising or retargeting cookies.

For full details on the specific cookies we use and how to manage them, see our Cookie Policy.

Data retention

We retain contact form submissions for as long as necessary to respond to your enquiry and maintain a record of business correspondence, and delete or anonymize them when no longer needed. Newsletter subscriber emails are retained until you unsubscribe. Google Analytics data is retained according to our GA4 configuration, after which it is automatically deleted.

Third-party processors

We share personal data with the following processors, who act on our behalf and are contractually bound to protect your data:

• Google Analytics (Google LLC) — website usage analytics.
• Resend — email delivery for contact form notifications, auto-reply confirmations, and newsletter sign-up notifications.

International transfers

As a global company with offices across multiple continents, and because our processors operate internationally, personal data may be transferred to and processed in countries outside your country of residence, including the United States. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses or the processor’s own compliance with recognized data protection frameworks.

Your rights

Depending on your location, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data
• Portability — request your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests, or withdraw consent at any time

To exercise any of these rights, contact us at info@valorisfusion.com. We will respond to verified requests in accordance with applicable law.

Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the “Last updated” date at the top of this page when changes are made. We encourage you to review this policy periodically.